Privacy Policy
This Privacy Policy describes how Sanara Medicine ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, use our services, or communicate with our office.
Information We Collect
Information You Provide
When you contact Sanara Medicine, schedule an appointment, or use our website forms, we may collect:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Health insurance information
- Medical history and health-related information you share during consultations
- Service interest and appointment preferences
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search terms
- Device type and operating system
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.
How We Use Your Information
Sanara Medicine uses your personal information to:
- Schedule and manage appointments
- Provide medical consultations and treatment
- Communicate with you about your care
- Process payments and insurance claims
- Send appointment reminders and follow-up communications
- Improve our website and services
- Comply with legal and regulatory requirements
We do not sell your personal information to third parties.
How We Share Your Information
Sanara Medicine may share your information with:
- Healthcare providers involved in your care, including referring physicians and laboratory facilities
- Payment processors to handle transactions securely
- Business associates who assist with appointment scheduling, electronic health records, or communication platforms, subject to confidentiality agreements
- Legal authorities when required by law, subpoena, or court order
Health Information and HIPAA
Medical information collected during your care at Sanara Medicine is protected under the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices, available at our office, provides detailed information about how we use and disclose your protected health information.
For questions about your medical records or HIPAA rights, contact our office directly.
Data Security
Sanara Medicine implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal and medical record retention requirements
- Opt out of marketing communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information about exercising these rights.
Cookies and Tracking
You can control cookie settings through your browser preferences. Disabling cookies may affect your experience on our website but will not impact your ability to contact us or schedule appointments.
Third-Party Links
Our website may contain links to third-party websites. Sanara Medicine is not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.
Children's Privacy
Sanara Medicine does not knowingly collect personal information from individuals under 18 without parental consent. If you believe we have collected information from a minor, contact us immediately.
Changes to This Policy
Sanara Medicine may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact Sanara Medicine:
Sanara Medicine
999 S. Fairmont Ave, Suite 235
Lodi, CA 95240
Phone: (209) 334-0799
Email: info@sanaramedicine.com